Privacy Policy

Introduction

ClimateShield Diagnostics ("we," "us," "our," or "Company") operates the website corrosionmaplog.info and related services. We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our data practices for homeowners and visitors seeking climate damage diagnosis and repair solutions.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.

Information We Collect

We collect personal information in several ways to provide you with accurate climate damage diagnostics and tailored repair recommendations:

• Contact Information: When you submit inquiry forms, request diagnostic assessments, or contact us directly, we collect your name, email address, phone number, and postal address in Istanbul or other regions of Turkey.
• Symptom and Property Data: To diagnose climate-specific damage (mold, warping, salt corrosion, condensation patterns), you may provide descriptions of visible damage, property location, climate exposure, material types, and seasonal conditions affecting your home.
• Communication Records: We retain records of emails, phone calls, and messages exchanged during the diagnostic and consultation process.
• Website Usage Data: We may collect information about how you interact with our website, including pages visited, time spent on sections, diagnostic tool usage, and referral sources through standard web analytics tools.
• Cookies and Similar Technologies: Our website may use cookies and similar tracking technologies to enhance user experience, remember preferences, and analyze site performance. These may include session cookies (temporary) and persistent cookies (longer-lasting).
• Device Information: We may automatically collect information about your device, including browser type, operating system, IP address, and device identifiers, to optimize our services and diagnose technical issues.

How We Use Your Information

We use the personal information we collect for the following purposes:

• Providing climate damage diagnostic services and delivering tailored repair recommendations based on your property's specific symptoms and regional climate factors.
• Responding to your inquiries, questions, and service requests promptly and accurately.
• Sending you diagnostic reports, product recommendations, and follow-up communications related to your assessment.
• Improving our diagnostic tools, website functionality, and service quality based on user feedback and usage patterns.
• Analyzing regional climate damage trends and material performance data to enhance our diagnostic accuracy and regional sourcing transparency.
• Complying with legal obligations, including data protection regulations in Turkey and the Marmara Region.
• Preventing fraud, abuse, and unauthorized access to our services.
• Sending you occasional updates about new diagnostic features, material science insights, or relevant service announcements (with your consent where required).

Sharing of Information

We do not sell your personal information to third parties. However, we may share your information in limited circumstances:

• Service Providers: We may share necessary information with trusted third-party service providers (such as hosting providers, email delivery services, and analytics platforms) who assist us in operating our website and delivering services. These providers are contractually obligated to use your information only as needed to provide services to us and to maintain confidentiality.
• Regional Material Suppliers: If you request sourcing information or product recommendations, we may share relevant property and damage data with verified regional suppliers in Turkey to facilitate material sourcing and delivery coordination.
• Legal Compliance: We may disclose your information if required by law, court order, or government authority, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. Specifically:

• Contact and diagnostic information related to active service requests are retained for the duration of our engagement and for a reasonable period thereafter to support follow-up consultations and warranty-related inquiries.
• Communication records and diagnostic assessments are typically retained for three years to maintain service history and support any future claims or disputes.
• Analytics and usage data are generally aggregated and anonymized after twelve months.
• If you request deletion of your account or information, we will remove personal data within thirty days, except where we are required by law to retain it or where retention is necessary for legitimate business purposes.

Your Rights and Choices

Depending on your location in Turkey and applicable data protection laws, you may have the following rights regarding your personal information:

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct inaccurate or incomplete information in our records.
• Right to Deletion: You may request deletion of your personal information, subject to legal retention requirements.
• Right to Restrict Processing: You may request that we limit how we use your information in certain circumstances.
• Right to Data Portability: You may request a copy of your information in a structured, commonly used format.
• Right to Withdraw Consent: If we process your information based on your consent, you may withdraw that consent at any time.
• Right to Object: You may object to certain types of processing, including direct marketing communications.

To exercise any of these rights, please contact us at hello@corrosionmaplog.info or call +90 574 540 12 11. We will respond to your request within thirty days or as required by applicable law.

Data Security

We implement industry-standard technical, administrative, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data in transit, secure server infrastructure, and restricted access controls. However, no security system is completely impenetrable. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or login credentials you use to access our services.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience and gather analytics. Cookies are small text files stored on your device that help us remember your preferences and track site usage. You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain features on our website. We may also use web beacons, pixels, and similar tracking technologies to measure the effectiveness of our diagnostic tools and marketing efforts.

Third-Party Links

Our website may contain links to third-party websites, including material suppliers, regional resources, and partner services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your personal information. This Privacy Policy applies only to information collected through corrosionmaplog.info.

Children's Privacy

Our services are intended for homeowners and adults responsible for property decisions. We do not knowingly collect personal information from children under the age of 18. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's account. If you believe a child has provided us with information, please contact us immediately at hello@corrosionmaplog.info.

International Data Transfers

ClimateShield Diagnostics is based in Istanbul, Turkey, and your information is primarily processed and stored within Turkey and the Marmara Region. If we transfer your information to other countries for service delivery or business purposes, we will implement appropriate safeguards, including standard contractual clauses or your explicit consent, to ensure your information receives adequate protection.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: hello@corrosionmaplog.info
• Phone: +90 574 540 12 11
• Website: corrosionmaplog.info

We will respond to your inquiry within thirty days or as required by applicable law.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date below. Your continued use of our services following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.